Our Commitment to GDPR
Although CoastaxProTech is based in Australia, we respect and comply with the General Data Protection Regulation (GDPR) for all European Union residents who use our services or visit our website.
Legal Basis for Processing
We process your personal data under the following legal bases:
- Consent: You have given clear consent for us to process your personal data for specific purposes
- Contract: Processing is necessary to fulfill our contractual obligations to you
- Legal Obligation: Processing is necessary to comply with applicable laws
- Legitimate Interests: Processing is necessary for our legitimate business interests, provided your rights don't override these interests
Your Rights Under GDPR
If you are a resident of the European Union, you have the following rights regarding your personal data:
Right to Access
You have the right to request copies of your personal data. We may charge a small fee for this service.
Right to Rectification
You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Right to Erasure
You have the right to request that we erase your personal data, under certain conditions.
Right to Restrict Processing
You have the right to request that we restrict the processing of your personal data, under certain conditions.
Right to Object to Processing
You have the right to object to our processing of your personal data, under certain conditions.
Right to Data Portability
You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
Right to Withdraw Consent
Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.
How to Exercise Your Rights
If you wish to exercise any of these rights, please contact us at:
Email: [email protected]
Subject Line: GDPR Data Request
We will respond to your request within one month. If your request is particularly complex or you have made multiple requests, we may extend this period by two additional months, and we will inform you of this extension.
Data Protection Officer
For questions specifically related to GDPR compliance or data protection, you may contact our Data Protection Officer at:
Email: [email protected]
International Data Transfers
Your information may be transferred to and maintained on servers located outside of the European Economic Area (EEA) where data protection laws may differ. When we transfer your data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with GDPR requirements.
Data Breach Notification
In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach, as required by GDPR.
Complaints
If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with your local supervisory authority in the EU.
Automated Decision-Making
We do not use automated decision-making or profiling that produces legal effects or similarly significantly affects you.
Children's Data
We do not knowingly collect or process personal data from children under the age of 16. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately.
Updates to This Policy
We may update this GDPR compliance statement from time to time. Any changes will be posted on this page with an updated revision date.
For more information about how we handle your data, please see our Privacy Policy.